Delete your BridalMe account
You can request deletion of your BridalMe account and associated personal data at any time.
How to request deletion
- Email support@bridalme.io from the email address associated with your BridalMe account.
- Use the subject line Delete my BridalMe account.
- We may ask you to verify your identity before completing the request.
Prefer to do it in the app?
If you can still sign in, you can delete your account yourself in the BridalMe app under Settings › Privacy & data › Account deletion. To remove only your body-scan data and keep your account, choose Delete my scan data in the same place.
What gets deleted
When your account is deleted, BridalMe will delete or de-identify your account/profile information and associated personal data, subject to any information we are required to retain for legal, tax, accounting, fraud-prevention or transaction-record purposes.
Your body-scan photographs are never stored by BridalMe. They go directly from your device to 3DLOOK for processing, and BridalMe only ever receives your measurements. Your body scan data is private and encrypted. BridalMe never sells or shares your measurements.
Questions
For anything about your personal information, email support@bridalme.io or read our Privacy Policy.